Educational SeminarsSeminars for Medical Providers, Hospitals & Healthcare Organizations


Upcoming Free Seminars

Below are the upcoming seminar locations and dates. Use the form to register for the event in your area!

Collecting Higher Co-Pays, Deductibles & Co-Insurances Under the Affordable Care Act

Collector University’s seminar titled “Collecting Higher Co-Pays, Deductibles & Co-Insurances Under the Affordable Care Act” gives hospital and medical staff an in-depth learning approach to maximizing revenue and redistributing your resources back to focusing on your patients. It is a 3 hour program with medical collections experts that allows patient account representatives to:

  • Ask challenging questions
  • See examples of how to manage with difficult patients
  • Change the mindset to not be judgmental on a patients ability to pay
  • Understand the DO’s and DON’Ts of collection practices
  • Learn how to improve cash flow and inspire positive change in your office

Seminar Details

Seminar: 9:00am – 12:00pm
FREE Luncheon: 12:00pm – 1:00pm

Doors open at 8:30am for registration and the seminar will end tentatively at 12:00pm. Make sure you bring a sweater, the seminar room is always cold and we want you to be comfortable!

Leaders in Healthcare, Managers, Directors of Revenue Cycle & Patient Account Representatives
During this professional development session you get answers to key questions such as:

  • How has the Affordable Care Act impacted patient collections?
  • What rules must I follow when collecting under HIPAA, the FDCPA and my state laws?
  • Can I make successful payment arrangements and avoid the $5 and $10 payment trap?
  • What can I say to overcome the same objections and excuses I hear every day?
  • Are there steps I can follow in my calls that will help me get paid?
  • What are the most effect key words and phrases that will help get me instant results?
  • How can I be confident and assertive with patients without seeming threatening?
  • What is the best strategy for working new accounts?
  • What new techniques can I use to collect more money at the time of service?
  • How can I improve the patients’ experience and keep them coming back with payment?


Seminar Dates & Locations:

 We currently do not have any more seminars scheduled for this year. We want to thank everyone who attended!

Please check back soon, new dates and locations are coming for this spring!

Register For A Seminar In Your Area

Please fill out the form below to start the registration process for "Collecting From Patients in a Difficult Economy".
*Note that it is required to fill out 1 form per attendee, and each form requires a unique email address.

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give us a call at 1.877.743.7364 to register by phone, or email us at

or call1-877-743-7364 Toll Free.

or call1-877-743-7364 Toll Free.