Educational SeminarsSeminars for Medical Providers, Hospitals & Healthcare Organizations


Upcoming Free Seminars

Below are the upcoming seminar locations and dates. Use the form to register for the event in your area!

Collecting Higher Co-Pays, Deductibles & Co-Insurances Under the Affordable Care Act

Collector University’s seminar titled “Collecting Higher Co-Pays, Deductibles & Co-Insurances Under the Affordable Care Act” gives hospital and medical staff an in-depth learning approach to maximizing revenue and redistributing your resources back to focusing on your patients. It is a 3 hour program with medical collections experts that allows patient account representatives to:

  • Ask challenging questions
  • See examples of how to manage with difficult patients
  • Change the mindset to not be judgmental on a patients ability to pay
  • Understand the DO’s and DON’Ts of collection practices
  • Learn how to improve cash flow and inspire positive change in your office

Seminar Details

Seminar: 9:00am – 12:00pm
FREE Luncheon: 12:00pm – 1:00pm

Doors open at 8:30am for registration and the seminar will end tentatively at 12:00pm. Make sure you bring a sweater, the seminar room is always cold and we want you to be comfortable!

Leaders in Healthcare, Managers, Directors of Revenue Cycle & Patient Account Representatives
During this professional development session you get answers to key questions such as:

  • How has the Affordable Care Act impacted patient collections?
  • What rules must I follow when collecting under HIPAA, the FDCPA and my state laws?
  • Can I make successful payment arrangements and avoid the $5 and $10 payment trap?
  • What can I say to overcome the same objections and excuses I hear every day?
  • Are there steps I can follow in my calls that will help me get paid?
  • What are the most effect key words and phrases that will help get me instant results?
  • How can I be confident and assertive with patients without seeming threatening?
  • What is the best strategy for working new accounts?
  • What new techniques can I use to collect more money at the time of service?
  • How can I improve the patients’ experience and keep them coming back with payment?


Seminar Dates & Locations

  • 9/16/14 Bridgewater, NJ – 9:00 AM
    Hilton Garden Inn Bridgewater
    500 Promenade Boulevard
    Bridgewater, NJ 08807
  • 9/17/14 Voorhees, NJ – 9:00 AM
    The Mansion on Main Street
    3000 Main Street
    Voorhees, NJ 08043
  • 9/24/14 Schaumburg, IL – 9:00 AM
    Hyatt Regency Schaumburg Chicago
    1800 E. Golf Road
    Schaumburg, IL 60173
  • 9/25/14 Oak Brook, IL – 9:00 AM
    Chicago Marriott Oak Brook
    1401 W 22nd Street
    Oak Brook, IL 60523
  • 10/15/14 Lancaster, PA – 9:00 AM
    Eden Resort & Suites
    222 Eden Road
    Lancaster, PA 17601
  • 10/22/14 Exton/Frazer, PA – 9:00 AM
    Sheraton Great Valley
    707 E. Lancaster Avenue
    Frazer, PA 19355

Register For A Seminar In Your Area

Please fill out the form below to start the registration process for "Collecting From Patients in a Difficult Economy".
*Note that it is required to fill out 1 form per attendee, and each form requires a unique email address.

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