Free Collection ResourcesView our free collection materials to help you collect efficiently & professionally

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Compliance Resources

 
Final IRS 501(r) Regulations under the Affordable Care Act.
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FCC’s Telephone Consumer Protection Act (TCPA) 2015 Declaratory Ruling.
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Online video Tutorials

Time of Service & Collection Training Resources


Insurance Basics Training Materials
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5 Metrics for Measuring Revenue Cycle Success
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8 Steps to a Good Collection Call
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Guide to Contacting Patients
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New Patient Payment Options
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Harassment or Abuse Guidelines
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Bankruptcy & Patient Collections ebook
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How to Choose a Collection Agency
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Improve Time of Service Collections
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Personality Types Assessment
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Good Listening Skills
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Skiptracing Resources
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Understanding Why Patients Don’t Pay
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Communicating with Patients: What are you really saying?
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Improve Patient Satisfaction: Make the Shift from Volume to Value
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State Laws

You can find the info of each state, touching on the map or by using the selector.