Free Collection ResourcesView our free collection materials to help you collect efficiently & professionally

resources-img1

Compliance Resources

 
Final IRS 501(r) Regulations under the Affordable Care Act.
Visit Link

 
FCC’s Telephone Consumer Protection Act (TCPA) 2015 Declaratory Ruling.
Visit Link

 
Credit Reporting Agency Best Practices:
Visit Link

 
Credit Bureau Reporting Regulation Changes:
Visit Link

 
Credit Bureau Reporting Compliance Update:
Watch Webinar

Online video Tutorials

Time of Service & Collection Training Resources


8 Steps to a Good Collection Call
Visit Link


Guide to Contacting Patients
Download PDF


Communicating with Patients: What are you really saying?
Visit Link


New Patient Payment Options
Visit Link


Improve Patient Satisfaction: Make the Shift from Volume to Value
Visit Link


Harassment or Abuse Guidelines
Download PDF


Bankruptcy & Patient Collections ebook
Visit Link


How to Choose a Collection Agency
Visit Link


Improve Time of Service Collections
Download PDF


Personality Types Assessment
Visit Link


Good Listening Skills
Download PDF

Skiptracing Resources
Download PDF

Understanding Why Patients Don’t Pay
Download PDF


Collecting Higher Patient Responsibility eBook
Visit Link


Improve Your Time of Service Collections
Watch Webinar


FCC’s TCPA 2015 Declaratory Ruling
Watch Webinar

State Laws

You can find the info of each state, touching on the map or by using the selector.