Staff Education & SeminarsEmpower your Employees to Collect More Effectively from Patients


Our Services:
Educate. Motivate. Empower

Today’s healthcare organizations are looking to increase revenue, decrease costs, and maintain patient relationships. At Collector University, we provide the right tools to help you meet these goals. We offer in-depth collections seminars, affordable training tools, free collections resources, and other useful information and tips. Most importantly, we help you educate and empower your staff to be the best at what they do.

Register for a Seminar

Latest Blog Posts

Posted on March 19th, 2015

NY Attorney General overhauls credit reporting agencies

Posted on March 05th, 2015

FAQ: When Can I Send a Patient to Collections?

Posted on February 19th, 2015

3 Reasons Staff Training Will Benefit Your Practice: A Complete Resource Guide

Educational Seminars

Below are the upcoming seminar locations and dates. Use the form to register for the event in your area!
Collecting Higher Co-Pays, Deductibles & Co-Insurances Under the Affordable Care Act

Collector University’s seminar titled “Collecting Higher Co-Pays, Deductibles & Co-Insurances Under the Affordable Care Act” gives hospital and medical staff an in-depth learning approach to maximizing revenue and redistributing your resources back to focusing on your patients. It is a 3 hour program with medical collections experts that allows patient account representatives to:

  • Ask challenging questions
  • See examples of how to manage with difficult patients
  • Change the mindset to not be judgmental on a patients ability to pay
  • Understand the DO’s and DON’Ts of collection practices
  • Learn how to improve cash flow and inspire positive change in your office

Seminar Details

Seminar: 9:00am – 12:00pm
FREE Luncheon: 12:00pm – 1:00pm

Doors open at 8:30am for registration and the seminar will end tentatively at 12:00pm. Make sure you bring a sweater, the seminar room is always cold and we want you to be comfortable!

Seminar Dates & Locations

5.5.2015 Hunt Valley, MD
Hunt Valley Inn
245 Shawan Road
Hunt Valley, MD 21031

5.6.2015 Baltimore, MD
Hyatt Regency Baltimore on the Inner Harbor
300 Light Street
Baltimore, MD 21202

5.19.2015 Oak Brook, IL
Double Tree Chicago – Oak Brook
1909 Spring Road
Oak Brook, IL 60523

5.20.2015 Oak Brook, IL
Double Tree Hotel Chicago – Oak Brook
1909 Spring Road
Oak Brook, IL 60523

6.2.15 Dayton, OH
Crowne Plaza Dayton
33 East Fifth Street
Dayton, OH 45402

6.3.2015 Cuyahoga Falls, OH
Sheraton Suites Akron Cuyahoga Falls
1989 Front Street
Cuyahoga Falls, OH 44221

6.9.2015 Conshohocken, PA
Philadelphia Marriott West
111 Crawford Avenue
West Conshohocken, PA 19428

6.10.2015 Philadelphia, PA
Hilton Philadelphia City Avenue
4200 City Avenue
Philadelphia, PA 19131

Register Below!

Please fill out the form below to start the registration process for "Collecting Higher Co-Pays, Deductibles & Co-Insurances Under the Affordable Care Act".
*Note that it is required to fill out 1 form per attendee, and each form requires a unique email address.

Having problems with the form?

It could be that your browser is out of date. Click here to download a better browser,
give us a call at 1.877.743.7364 to register by phone, or email us at

or call1-877-743-7364 Toll Free.

or call1-877-743-7364 Toll Free.

“Tony loves what he does and this comes through in his approach to collection. This seminar would be great for staff at all types of medical practices.”


Metrodocs, Schaumburg, IL

More Testimonials

Why Choose Collector University for Your Medical Collection Training Needs?

For over 20 years, AR Logix has provided hospitals, physician groups, and healthcare providers with the tools & education they need to be successful within their organizations. Our expertise allows us to educate, motivate and empower medical professionals to collect money more effectively from patients.

  • Get training from collections expert Anthony Carabello. A certified John Maxwell speaker and President & CEO of AR Logix, Anthony has 25 years of collections and RCM experience.
  • Feel empowered to meet challenges and take the risks necessary to create success within your organization.
  • Learn how to collect co-pays, deductibles, and co-insurances at the time-of-service.
  • Start recognizing and overcoming objections and excuses from patients.
  • Learn what you can and cannot communicate to patients according to FDCPA guidelines and your state’s collection laws.
  • Get answers to frequently asked medical collections questions.
  • Gain unlimited access to online resources and materials designed to improve your organization’s collection practices.