Free Collection Resources

Compliance Resources

Final IRS 501(r) Regulations under the Affordable Care Act
Visit Link
FCC’s 2015 TCPA Declaratory Ruling: Are You in Compliance
Watch Webinar
Collection Agency Reporting Best Practices
Visit Link
Guide to Credit Reporting Regulation Updates
Visit Link
Credit Bureau Reporting Compliance Update
Watch Webinar
Digital Transformation Trends in Healthcare
Download Slide Deck
Improving Patient Engagement Webinar
Visit Link

Online video Tutorials

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Time of Service & Collection Training Resources

Insurance Basics Training Materials
Visit Link
5 Metrics for Measuring Revenue Cycle Success
Visit Link
8 Steps to a Good Collection Call
Visit Link
Guide to Contacting Patients
Download PDF
New Patient Payment Options
Visit Link
Harassment or Abuse Guidelines
Download PDF
Bankruptcy & Patient Collections ebook
Visit Link
How to Choose a Collection Agency
Visit Link
Improve Time of Service Collections
Download PDF
Personality Types Assessment
Visit Link
Good Listening Skills
Download PDF
Skiptracing Resources
Download PDF
Understanding Why Patients Don’t Pay
Download PDF
Improve Your Time of Service Collections
Watch Webinar
Early Follow Up Best Practices
Visit Link
Collecting Higher Patient Responsibility eBook
Visit Link
Communicating with Patients: What are you really saying?
Visit Link
Improve Patient Satisfaction: Make the Shift from Volume to Value
Visit Link
Collections by the Numbers
Visit Link
3 Connecting Questions: Improving the Patient Connection
Visit Link

Reimbursement Resources

Common Causes of Insurance Denials and How to Avoid Them
Visit Link
Revving Up Reimbursements
Watch Webinar
Original Medicare vs. Medicare Advantage Plan Comparison Guide
Visit Link

State Laws

You can find the info of each state, touching on the map or by using the selector.

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“AZ”: “Arizona”,
“AR”: “Arkansas”,
“CA”: “California”,
“CO”: “Colorado”,
“CT”: “Connecticut”,
“DE”: “Delaware”,
“DC”: “District Of Columbia”,
“FM”: “Federated States Of Micronesia”,
“FL”: “Florida”,
“GA”: “Georgia”,
“GU”: “Guam”,
“HI”: “Hawaii”,
“ID”: “Idaho”,
“IL”: “Illinois”,
“IN”: “Indiana”,
“IA”: “Iowa”,
“KS”: “Kansas”,
“KY”: “Kentucky”,
“LA”: “Louisiana”,
“ME”: “Maine”,
“MH”: “Marshall Islands”,
“MD”: “Maryland”,
“MA”: “Massachusetts”,
“MI”: “Michigan”,
“MN”: “Minnesota”,
“MS”: “Mississippi”,
“MO”: “Missouri”,
“MT”: “Montana”,
“NE”: “Nebraska”,
“NV”: “Nevada”,
“NH”: “New Hampshire”,
“NJ”: “New Jersey”,
“NM”: “New Mexico”,
“NY”: “New York”,
“NC”: “North Carolina”,
“ND”: “North Dakota”,
“MP”: “Northern Mariana Islands”,
“OH”: “Ohio”,
“OK”: “Oklahoma”,
“OR”: “Oregon”,
“PW”: “Palau”,
“PA”: “Pennsylvania”,
“PR”: “Puerto Rico”,
“RI”: “Rhode Island”,
“SC”: “South Carolina”,
“SD”: “South Dakota”,
“TN”: “Tennessee”,
“TX”: “Texas”,
“UT”: “Utah”,
“VT”: “Vermont”,
“VI”: “Virgin Islands”,
“VA”: “Virginia”,
“WA”: “Washington”,
“WV”: “West Virginia”,
“WI”: “Wisconsin”,
“WY”: “Wyoming”

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