Voice Recorded Technology (VRT)

All calls are recorded and available to our clients for quality assurance and peace of mind. In the event you wish to hear a phone call conversation between your patient and one of our representatives from either OutReach or Berks Credit & Collections, we make it available to you upon request.  With our voice recorded technology, you can trust that your patients are in good hands and are up-to-date about care and payment.

How your organization can benefit from VRT:

  • Accurate data
  • Eliminate medical errors
  • Increase productivity
  • Inspire patient confidence

Our full time on-site trainer will also use recorded calls for training purposes.

Interested in our technologies? See our products and services to learn about enhancing your workflow

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